Terms of Service
Last updated: March 9, 2026
1. Agreement to Terms
These Terms of Service ("Terms") constitute a legally binding agreement between you ("Client", "you", or "your") and 365 Media Agency ("Company", "we", "our", or "us") governing your access to and use of our website, services, and any related content.
By accessing our website or engaging our services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our services.
2. Services Description
365 Media Agency provides digital marketing and web development services, including but not limited to:
- Website design and development
- Search Engine Optimization (SEO)
- Social media management
- Google Ads management
- Logo and branding design
- Video production
- AI business automation solutions
- Digital marketing strategy consulting
3. Client Obligations
As a client, you agree to:
- Provide accurate and complete information required for project completion
- Respond to communications and requests for approval in a timely manner
- Ensure all materials provided to us are legally owned or licensed by you
- Pay all fees as agreed upon in the project proposal or contract
- Not use our services for any illegal or unauthorized purpose
- Not interfere with or disrupt our services or servers
4. Intellectual Property Rights
4.1 Client Materials
You retain all rights to materials you provide to us (logos, images, content). You grant us a license to use these materials solely for the purpose of delivering our services.
4.2 Deliverables
Upon full payment, ownership of custom deliverables (websites, designs, content) transfers to you, except for:
- Third-party software, themes, or plugins (subject to their own licenses)
- Our proprietary tools, frameworks, and methodologies
- Stock images (subject to stock license terms)
4.3 Portfolio Rights
We reserve the right to display completed work in our portfolio and marketing materials unless otherwise agreed in writing.
5. Payment Terms
5.1 Pricing
All prices are quoted in EUR/USD/TRY as specified. Prices are subject to applicable taxes.
5.2 Payment Schedule
Unless otherwise agreed: 50% deposit before project commencement, 50% upon completion. Subscription services are billed monthly in advance.
5.3 Late Payments
Payments overdue by more than 14 days may incur a 1.5% monthly late fee. We reserve the right to suspend services until payment is received.
5.4 Refunds
Deposits are non-refundable once work has commenced. Refund eligibility is determined on a case-by-case basis.
6. Project Timeline & Delivery
Project timelines are estimates based on the scope of work and assume timely client cooperation. We are not liable for delays caused by:
- Late or incomplete client feedback
- Scope changes or additional requests
- Third-party dependencies (hosting providers, API services)
- Force majeure events
7. Revisions & Modifications
Each project includes a specified number of revision rounds as outlined in your project proposal. Additional revisions beyond the included rounds will be billed at our standard hourly rate.
Revision requests must be submitted in writing within 14 days of deliverable presentation. After this period, additional charges may apply.
8. Warranties & Disclaimers
8.1 Service Warranty
We warrant that our services will be performed in a professional manner consistent with industry standards. Websites include a 30-day warranty for bug fixes after launch.
8.2 No Guarantee of Results
While we use best practices, we cannot guarantee specific results including but not limited to: search engine rankings, traffic increases, conversion rates, or revenue growth. Digital marketing results depend on numerous factors beyond our control.
8.3 Third-Party Services
We are not responsible for the performance, availability, or terms of third-party services (Google, Meta, hosting providers, etc.) integrated into your project.
9. Limitation of Liability
To the maximum extent permitted by law, 365 Media Agency shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, business opportunities, or goodwill.
Our total liability for any claim arising from our services shall not exceed the total fees paid by you in the 12 months preceding the claim.
10. Confidentiality
Both parties agree to maintain the confidentiality of proprietary information shared during the engagement. This includes business strategies, customer data, financial information, and technical specifications.
Confidentiality obligations survive the termination of this agreement for a period of 3 years.
11. Termination
11.1 Termination by Client
You may terminate services with 30 days written notice. You will be responsible for payment of all work completed and any non-refundable costs incurred.
11.2 Termination by Company
We may terminate services immediately if you breach these Terms, fail to make payment, or engage in conduct that harms our reputation or violates applicable law.
11.3 Effect of Termination
Upon termination, we will provide all completed deliverables paid for. Access to ongoing services (hosting, subscriptions) will cease.
12. Indemnification
You agree to indemnify, defend, and hold harmless 365 Media Agency and its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including legal fees) arising from:
- Your breach of these Terms
- Your violation of any law or third-party rights
- Materials you provide that infringe intellectual property rights
- Your use of deliverables in violation of applicable laws
13. Governing Law & Disputes
These Terms shall be governed by and construed in accordance with the laws of Turkey. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of Antalya, Turkey.
Before initiating legal proceedings, both parties agree to attempt resolution through good-faith negotiation for a minimum of 30 days.
14. Modifications to Terms
We reserve the right to modify these Terms at any time. Material changes will be communicated via email or website notice at least 30 days before taking effect. Continued use of our services after changes constitutes acceptance.
15. Severability
If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.
16. Entire Agreement
These Terms, together with any project proposals, contracts, or statements of work, constitute the entire agreement between you and 365 Media Agency. They supersede all prior agreements, representations, and understandings.
17. Contact Information
For questions about these Terms of Service, please contact us:
365 Media Agency
Email: legal@365media.agency
Phone: +90 548 874 4009
Address: Antalya, Turkey